Sam Williams
Sample Role
Updated on 20 Sep, 2026 · 2 mins read
The problem with "we cleaned it"
Most cleaning contracts are judged on how a site looks on the day someone checks. That works until an auditor asks what happened three weeks ago on a Tuesday night.
Without a record, nobody can answer. The site may have been spotless. It does not matter.
What a good record actually contains
Five things: the area, what was done, when it was finished, who signed it, and anything found that needs attention. If any one is missing, the record is weaker than it looks.
“The best record is the one
your auditor can read without calling you.”
Signed on the night, not at month end
Records written days later are reconstructions. We sign on site and email the same night, so the record is made while the work is fresh.
What to ask your current contractor
Ask for last month’s records for one area. If they take more than a day to arrive, or come back as a summary rather than signed sheets, you have your answer.
